Monthly Archives: May 2013

Preventing a crisis becoming a disaster

By Peter Davenport, Managing Director at Acceleris An overly-suspicious person might think there was something inherently risky in anything to do with the letter ‘S’ when it comes to crisis potential; Starbucks, Sunderland Football Club, Savile, Stuart Hall and, of course, Sexual allegations! The one thing that links them all is that they were each…

Crisis management: baptism of fire for Liverpool FC’s new director of communications (Intern’s Insight)

In the era of social media where information can travel around the globe instantly, an issue can suddenly emerge and, before you know it, evolve into a fully fledged crisis demanding swift action. Last week there was a particular crisis on everyone’s lips: the Suarez biting incident. The bizarre actions on the pitch demanded quick…